Craftworx Cycling - Frequently Asked Questions

Talk to the Experts

Talk to The Wheel Experts

Need help choosing the right wheels for you?

We're here to help.

0411 310 132

Craftworx Cycling - Frequently Asked Questions

How long does a custom wheel build take?
Our workshop runs system that jobs are done in the order we recieve them. So as with all of our wheel builds, it takes around 3-4 days once we have all of the parts.
How long does a repair take?
Generally we complete repairs in 3-4 days, although sometimes it can be longer due to either the complexity of the job, any unexpected problems or during the busy periods.
Do you repair Carbon Wheels?
We do not repair any damaged surfaces on a Carbon Rim, this is not a good thing to do and will compromise the overall integrity of the rim. Craftworx recommends replacing the rim, and we have many options for this.
What wheel brands do you commonly service?
American Classic, Black Inc, Bontrager, Curve, DT Swiss, Easton, Enve, Reynolds, Fast Forward, Fulcrum, Giant, Irwin, Mavic, Mercury, Pro-Lite, Roval, Shimano, Stans, TWE, Token, Velocity, Vision, Wheelworks, Zipp and all the other ones you have heard of, and all the ones you haven't!
What wheel types do you commonly service?
Carbon Road Wheels, Alloy Road Wheels, Carbon Mountain Bike Wheels, Alloy Mountain Bike Wheels, BMX Race Wheels, Fixie & Track Wheels, Electric & Power Assisted, Recumbent, Tandem, Adult Trikes, Wheels Ordered on the internet.
Are you open to the public?
We sure are! Craftworx is located at Level B, 282 Wickham St, Fortitude Valley in heart of Brisbane. We are open from 8am-4pm Monday to Friday and 9am-1pm Saturdays. Pop in and say hi!!
Can I Call You?
YES!! Please do! We love talking about wheels and we want to find out more about you and what you need. Cyclists are not a one size fits all, so neither are our wheels. Give us a call and tell us all about what you do with your bike, what you want it to do and we can advise on wheels to bring your bike to a whole other level.
Didn't answer your question?
Get in touch with us and we'd be happy to help.
Phone - 0411 310 132
Email - Use our contact form
Location - View Map